Shipping Methods

The standard shipping method is USPS Priority Mail. Hammocks and tarps will ship for $15 to the Continental United States. Orders with quilts ship for $20. Custom hammocks, tarps and quilts will be shipped with signature required for delivery unless otherwise requested.

First Class parcel service is available for most accessories and suspension orders to reduce shipping cost for small items. Tracking is included.

If you’d like to use a different carrier or require shipping outside of the Continental United States, contact me for a shipping quote.

Parallel 43 may, at its discretion, upgrade your shipping option from First Class to Priority Mail. This is sometimes done due to package weight or size restrictions and will not add any additional cost or delay the arrival of your order. Orders that have selected Priority Mail as the shipping option will not be affected.

Fulfillment time for custom orders can vary based on work load, please refer to the home page for current lead times.

Custom hammocks and tarps usually ship in 3-4 weeks.

Custom Accessories usually ship in one to two weeks.

In stock items typically ship within 2 business days.

Warranty and returns

Warranty:

Parallel 43 warrants all products to be free of defects in workmanship and materials upon delivery. Please inspect all items upon receipt. Parallel 43 cannot warranty items due to normal wear and tear, age, abuse or neglect. Food bags and other storage accessories are warranted for 1 year from date of purchase.

Returns

Parallel 43 accepts returns of in-stock items in new and unused condition. Contact me if a return is needed. Once the item is received and inspected you’ll be issued a refund for your purchase minus the original shipping charge.

Custom items cannot be returned.

Note:

I’m a reasonable person. If you feel the product you received is defective please contact me. I’ll do my best to resolve any issues you may have.

Privacy Policy

Parallel 43 respects your privacy. Your information will not be sold, traded or transferred for any reason. 

All information provided through order placement and all email communications are considered confidential and are used for the purposes of providing product details, answering customer questions, and fulfilling and shipping orders. Emails and other private communications will not be publicly displayed on this site or elsewhere. All materials, information, comments or feedback submitted to Parallel 43 via this website are considered confidential and will not be sold, transferred or traded to any other party.

Terms & Conditions

Terms and Conditions of Use

© Copyright 2020, Parallel 43. All rights reserved. Reproduction, translation or adaptation without expressed permission is prohibited. All content on this website and all content available from this website, including but not limited to downloads, images, logos and text is the property of Parallel 43  and is protected by United States copyright laws.

1. Terms and Conditions

The use of this website is governed by the terms and conditions contained herein. By accessing, using or downloading materials from this website you agree to follow the terms and provisions as outlined. The materials and information provided by this website are for informational purposes only. Parallel 43 may revise and update these terms of use at any time. If you have any questions about the terms and conditions please contact us. If you do not agree to these terms and conditions please discontinue use of the site.

2. Third Party Links and Websites

Links to other websites may be posted on this website. The sites linked to are owned and operated by third parties. Providing these links from this website is not an indication that Parallel 43 endorses the third party or its website, nor is it an indication that Parallel 43 has any affiliation with the third party.

3. Restrictions

Use of this site allows you to view, copy and download information available on this website solely for your personal use. As a condition of use you agree not to revise or modify any of the material and to retain all copyrights and notices as contained in the original materials. No other use of information or materials is allowed.

4. Ownership of Materials and Information

The materials and information available from or on this website are copyrighted by Parallel 43. Any unauthorized use of those materials or information may violate trademark and copyright laws. Any rights not granted herein are reserved.

5. Trademarks

Parallel 43 logos and trademarks may not be used without expressed written permission. Any other trademarks, brands or names are the property of their respective owners.

6. Termination of Use

Parallel 43 may, at its discretion, suspend or terminate a user’s access to the website if the user is found to be in violation of the terms of use. An account holder may terminate their relationship and account information with Parallel 43 at any time.

Disclaimers

Product Disclaimer:

All products are manufactured in Boise, Idaho unless otherwise indicated. All products provided by Parallel 43 are handmade. As such there can be slight variations in size, color and weight. All weights, dimensions and representations of color provided are estimates and are not guarantees. 

Weight Ratings:

If the breaking strength or safe working load of a component or material is known Parallel 43 will make every attempt to provide that information on the website. Any such ratings published on this site are for informational purposes only. It is the responsibility of the end user to judge whether the products purchased from Parallel 43 are suitable for their intended use.

Liability Disclaimer:

Outdoor activities of all kinds carry inherent danger. Anyone purchasing and/or using any products sold by Parallel 43 is responsible for getting instruction on their proper and safe use. All items and components should be inspected prior to use. Do not use any tarps, guylines, hammocks, straps, or hammock suspension components that show any signs of fraying, mildew, or damage. Any individual using any hammock or suspension components from Parallel 43 assumes all responsibility for verifying the structural integrity of mounting points; trees, rocks, or any man-made structure. Any individual using any product purchased from Parallel 43 assumes responsibility for any injuries or damages of any kind resulting from its use. By purchasing products from Parallel 43 the customer acknowledges the risks associated with the use of these products and agrees to hold harmless, indemnify, protect and defend Parallel 43 against any action or incident involving products purchased from or made by Parallel 43. Parallel 43 is not responsible or liable for any loss, damage (including, but not limited to, actual, punitive or consequential), liability, claim, or other injury or cause related to or resulting from any information posted on this website. Parallel 43 reserves the right to revise these terms at any time.

orders:

Custom orders placed through the website are requests for custom work. Parallel 43 reserves the right to limit quantities or refuse and refund any custom order placed on the website.

Purchases are not final until payment is processed and confirmed. In the event of limited quantity items, placing the item in your cart does not reserve it. While unlikely, it is possible for an item to be purchased by another customer while it is in your cart.

Fabric and Color Availability:

Color options are a representation of the fabrics typically available. A fabric option being offered is not a guarantee that it is available. While I do my best to keep the available options updated stock levels can change rapidly and color choices can not be guaranteed. In the event the color(s) you selected are not available you will be contacted with the option to change color/fabric or cancel your order at no charge. No color or fabric substitutions will be made without customer approval.